Preventing Postcompletion Errors: How Much Cue Is Enough?
نویسنده
چکیده
Postcompletion error (Byrne & Bovair, 1997) is a robust form of routine procedural error that can be difficult to prevent. However, Chung and Byrne (2004, 2008) reported the complete elimination of this error with a highly aggressive cue, one which was just-in-time, highly specific, and highly visually salient. This paper reports three experiments designed to investigate the role of each one of these factors by using cues which have only two of the three key properties. Surprisingly, salience appears to be the least critical property, and being just-in-time seems to be the most vital. This has important implications for the mitigation of real-world postcompletion errors.
منابع مشابه
A Real-Time Eye Tracking System for Predicting and Preventing Postcompletion Errors
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